Until 31 October 2019, OCBC was running a special promotion where you could apply to get your foreign exchange fee waived, up to 3.25%.⁴ But, unless you got that promotion, you can expect to pay a foreign exchange fee whenever you use your Frank debit card abroad. OCBC Great Eastern Platinum Card Rebate Programme 2. Lost debit card replacement fee at the top 10 U.S. banks. What should I do? You may activate your new ATM card via the ways mentioned above. You will then need to visit a branch to obtain a replacement. Yes. Credit Cardholders can simply contact OCBC NISP Call 1500-999 or + 62-21-26506300 (from overseas) for the process of blocking a lost Credit Card and submit a credit card replacement at a cost of Rp 100,000 for OCBC NISP Titanium, Platinum, and costs IDR 2,500,000 for an OCBC NISP Voyage Credit Card. As your bank, we are always concerned about providing you an even safer banking environment. Damage due to card member's misuse. If you receive the new ATM card, your current PIN will work with your new ATM chip card. See Step 2. You may choose the following amounts: $10, $20, $30, $50, $100, $200 and $300. You can tap your ATM card to pay for public transport, which includes buses, trains and selected taxis, or at selected retail outlets with the NETS FlashPay readers / terminals. Home / ocbc frank debit card. Compared to a magnetic stripe card, a chip card is able to store more data that uniquely identifies the card and the cardholder. RM12.00/replacement: 8. the Debit Card, the Cardmember is deemed to have agreed to the Bank to issue him a renewal or replacement Debit Card before the current Debit Card expires or until the Cardmember advises the Bank in writing to cancel his Debit Card. Early account closure fee. You may top-up at any OCBC ATMs and Cash Deposit Machines, DBS or UOB ATMs, the General Ticketing Machines (GTM) found in the public transit, iNETS kiosks and NETS self-service top-up machine. Miscellaneous fees. First year registration fee is waived for ATM cardholders who convert theirs to a debit card. Please do so within 5 days from the day your old card was terminated. OCBC Debit MasterCard Be in the business of direct credit and avoid debt with a debit card you can take anywhere. The instructions are given in the letter for more details. We will replace your card free-of-charge if: All existing credit cards and debit cards are not affected. If you require more help, call us at 1800 363 3333 or send an email to contactus@ocbc.com. For added security, we require our customers to activate any card that they receive from us. Once you have activated your new ATM chip card, you should immediately destroy your old ATM card by cutting it in half and disposing of it. Non-OCBC NISP ATM withdrawal fee Rp 8,000.- per withdrawal Interbank transfer fee - Rp 6,500.- per online transfer - Rp 2,900.- per LLG - Rp 35,000.- per RTGS Remittance fee Rp 100.000 per TT Chequebook order fee Rp 100,000.- per book Card replacement fee Rp 20,000.- per replacement Stamp duty fee Rp 6,000.- per stamp Can I get a refund of my NETS FlashPay stored value if my ATM card is lost / stolen? All chip cards need to be activated unless otherwise stated. I did not even apply for the card and there is no way I am going to pay $1605 for it. Loss or theft of card b. If you have already activated this service , there will be no interruption to you. For your security, if you have not activated the new ATM chip card, it will also be cancelled one month thereafter. Express yourself on a card. You can check which accounts are linked at any OCBC ATM. Free upgrade to Manage your cards. The feature has been removed since 1 Nov 2013. Activate Credit or Debit Card; Card Services Fee Waiver; Change Withdrawal and Spending Limit; Credit Card Dispute; Manage Overseas Card Usage; Top Up Cards; Reset PIN; Request card replacement; Lock or unlock cards; Report lost cards; Link a debit card … Can I still activate my new ATM card at the ATM? Can I use the new ATM card to withdraw cash overseas? Why is there a need to replace my magnetic stripe ATM card with a chip card? Credit Cardholders can simply contact OCBC NISP Call 1500-999 or + 62-21-26506300 (from overseas) for the process of blocking a lost Credit Card and submit a credit card replacement at a cost of Rp 100,000 for OCBC NISP Titanium, Platinum, and costs IDR 2,500,000 for an OCBC NISP Voyage Credit Card. If you would like to add this service now, you can conveniently opt in for this through Online Banking, or by visiting any of our branches. Replacement of CIMB Preferred Debit Mastercard due to: a. Please cut your old card into half and dispose of it. Free upgrade to. What happens if I do not activate my new ATM chip card within 3 months? • Log in to your Internet Banking account > Click on "Choose Now" button from the announcement box. If activating via Internet Banking: You will receive a new PIN by mail within 7 working days. This makes it nearly impossible for your ATM chip card to be tampered with. OCBC Plus! Now that you have shortlisted to 3 cards, compare them in details including actual cashback you will receive with your monthly spendings. You’ll have to pay a 3% fee for foreign currency transactions. What are the various top-up amounts for NETS FlashPay? You don't have to do anything. Why do I have to activate my new ATM chip card? You can check which accounts are linked at any OCBC ATM. For added security, we require our customers to activate any card that they receive from us. These fees include an annual fee, foreign currency fee, currency conversion fee, and an overseas cash withdrawal fee. YES! Card replacement fee is waived for up to 2 replacement in 12 months period and a S$30 card replacement fee applies from 3 card onwards. Please fill in the fields. If you are overseas, call us at (65) 6363 3333. Once you have done so, you should cut up your old card into half and dispose of it. Another way to get a near-perpetual annual fee waiver on your credit card is to pick one with an automatic fee … You will receive your replacement card 2 months after receiving your notification letter. Both my new and old card have been terminated. debit cards in Singapore also have no annual fees for life. #2 Credit cards with automatic fee waivers. Is there any fee charged to top up the NETS FlashPay Card? System is currently unavailable Please try again later.You may call our Internet Banking Hot line at 1800 363 3333 Please try again later.You may call our Internet Banking Hot line at 1800 363 3333 No. What happens if I do not activate my new ATM card? Most (but not all!) Get S$15 cash rebate with your OCBC YES! If you have already activated this service , there will be no interruption to you. OCBC Debit MasterCard. How … NETS Customer Service hotline: 6274 1212 (Mon to Sat: 9am to 7pm, Sun & Public Holidays: 10am to 7pm) - To deactivate the NETS FlashPay function on your ATM card. If you would like to add this service now, you can conveniently opt in for this through Online Banking, or by visiting any of our branches. For your convenience, all accounts linked on your current ATM card have been carried over to your new ATM chip card. Your card fee of S$24 is waived for the first year. FRANK Debit Card - Choose from free exclusive online card designs - No long queues at OCBC ATMs - Great merchant discounts & privileges. If you drive, you can also use your card to pay at CEPAS car parks which have been upgraded, and at ERP gantries (with the second generation In-vehicle Unit). For most cardholders, the only pertinent one is the annual fee. If you are overseas, call us at (65) 6363 3333. – OR – There is no fee for topping up NETS FlashPay at OCBC, DBS and UOB machines. Chip cards are safer than magnetic stripe cards. I agree that the card design fee may be paid by debiting any of my accounts with OCBC Bank or other means as the Bank may agree. Chip cards are safer than magnetic stripe cards. Both my new and old ATM cards have been terminated. Similar to most other debit cards on the market, the OCBC Plus Debit Card comes with a few fees. This replacement fee is waived for your first 2 replacements within a 12 month period. Please use your old card until then. Title. This makes it nearly impossible for your ATM chip card to be tampered with. OCBC debit cards. What OCBC is doing is akin to daylight robbery. What should I do? To earn an annual fee waiver for your OCBC Plus! You may also check out the card activation details below. Is there any fee charged to top up the NETS FlashPay Card? FRANK DEBIT CARD Annual Fee S$20 (first year waived) Replacement Card Fee S$20 ALL FIELDS MUST BE COMPLETED FOR IMMEDIATE AND PRIORITY PROCESSING YOUR FRANK DEBIT CARD DESIGN My FRANK Debit Card Design ID (e.g. Instead of swiping your ATM card, the cashier will insert your ATM chip card into the Point Of Sale terminal to process your payment. No. replacement ATM card. There is no fee for topping up NETS FlashPay at OCBC, DBS and UOB machines. Debit You will receive your replacement card 2 months after receiving your notification letter. It is a new generation contactless, multi-purpose stored value function that can be used for transport and retail payment in Singapore. What are the advantages of having the chip in my ATM card? Compare cards. Why is there a need to replace my magnetic stripe ATM card with a chip card? Annual fees at such rate prescribed by the Bank are payable. # 2 Stop Your Lost Cards Contact your issuing bank and cancel all the cards that are missing, even if you don’t think theft is involved. If you choose to close an account before a set deadline, you may incur a premature termination fee of $30. The NETS Call Centre personnel will credit the card balance into the debit account you state on the form. As your bank, we are always concerned about providing you an even safer banking environment. Replacement of CIMB Preferred Debit Mastercard due to: a. If you have lost it, you need to renew at RM 12. Annual fees at such rate prescribed by the Bank are payable. Business Debit Card Fee & Charge Schedule / Key Facts Statement 11/2017 ... HK$100 per replacement card ... absolute discretion to amend or change the above and/or prescribe new items of charges and fees in accordance with the OCBC Wing Hang Credit Card Cardholder Agreement. Credit Cardholders can simply contact OCBC NISP Call 1500-999 or + 62-21-26506300 (from overseas) for the process of blocking a lost Credit Card and submit a credit card replacement at a cost of Rp 100,000 for OCBC NISP Titanium, Platinum, and costs IDR 2,500,000 for an OCBC NISP Voyage Credit Card. Sales Draft Retrieval Fee: RM15.00/copy OCBC Bank may, at its absolute discretion, withdraw or suspend the OCBC Great Eastern Platinum Card Rebate Programme from Cardmembers: Receiving a Yes. Minimum spend: S$800 Faulty chip b. A $20 charge will be levied for a replacement card. Compared to a magnetic stripe card, a chip card is able to store more data that uniquely identifies the card and the cardholder. There are four ways for you to activate your new ATM card: Note: Joint account holders, please note that you can only activate your own personal ATM card. Applicable to the first 1,500 eligible cardmembers in each month. I am not able to activate my new card at the ATM as my old card has been terminated. Nil: 7. Visa card has an annual fee of $24 (waived for the first year). You may contact the NETS Call Centre hotline directly and report loss of your ATM card where the agent will provide you with the administration form to complete. However, you will need to pay $30 for your third replacement. … If activating via ATM: you will be prompted to enter a new PIN immediately What should I do if my ATM card is lost / stolen? Why do I have to activate my new ATM chip card? While it is free to withdraw cash overseas on the OCBC ATM network, withdrawals from other ATMs will incur a withdrawal charge of 3% of the transaction amount (minimum S$5 and maximum S$20). You will need to call both the following hotlines to report loss of your card immediately. You can present your new ATM chip card for payment as usual. If your new ATM card has a different number from the old card: A new PIN for your new ATM card will be mailed to you within 5 to 7 working days. You may have to pay for a replacement debit card -- especially if you want it rush delivered. You may call the NETS Customer Service hotline at 6274 1212 if you have more enquiries regarding NETS FlashPay or visit the NETS FlashPay website at www.nets.com.sg. Your current ATM card will be cancelled three months upon receipt of the letter enclosed. Watch out for miscellaneous charges such as overseas cash withdrawal fees and card replacements penalty. The one-time issuance and annual fee of this debit card is RM 8. You will need to top up the ATM card at any OCBC ATM, cash deposit machine or NETS kiosk. What will happen to my accounts? If you need to add or remove any of these linked accounts, please visit our website to download the form or any branch. Card renewal. For your easy reference, please refer to the card mailer to see how you can activate your new ATM chip card. MOV0001) Card Design Fee … You will not be able to activate your new card at the ATM as your old card has been cancelled last year for security purposes. If you need to add or remove any of these linked accounts, please visit our website to download the form or any branch. We have sent the new chip cards progressively from October 2013 till end of December 2014. FRANK DEBIT CARD Annual Fee No annual fee Replacement Card Fee S$20 FRANK ACCOUNT Monthly Service Fee S$2 if average monthly balance falls below S$1,000 (waived if below 26 years old) Early Account Closure Fee S$30 (within 6 months of opening account) Who should I call? Simply apply online for a OCBC YES! Credit Cardholders can simply contact OCBC NISP Call 1500-999 or + 62-21-26506300 (from overseas) for the process of blocking a lost Credit Card and submit a credit card replacement at a cost of Rp 100,000 for OCBC NISP Titanium and Platinum, and costs IDR 2,500,000 for an OCBC NISP Voyage Credit Card. For other top up locations, a top-up fee of Annual fee. Utility Bill Payments through ATMs: Nil: 9. Debit card! For other top up locations, a top-up fee of up to $0.30 per transaction may be applicable to you. What are the advantages of having the chip in my ATM card? You may activate your new card by logging in to OCBC Internet Banking or visiting any OCBC branch. Please activate your new ATM chip card first. You can present your new ATM card for payment as usual. Card, the Cardmember is taken to have agreed to the Bank to issue him a renewal or replacement Debit Card before the current Debit Card expires or until the Cardmember advises the Bank in writing to cancel his Debit Card. YES! Please visit any OCBC branch for a new replacement ATM card. Visa Debit Card, you must spend a minimum of at least S$1,200 in one year. Debit Card in the month of March 2021 and make 3 card spend transactions by 30 April 2021 to receive S$15 rebate. Debit Card & Debit Card-i Registration Fee (One-time Fee) RM8.00 Annual Fee>RM5,000) RM8.00 per annum Card Replacement Fee RM12.00 ATM Cash Withdrawal Services - Domestic withdrawals at MEPS shared ATM network 1Up to RM4.00 per withdrawal - Domestic withdrawals at HSBC, UOB, Standard Chartered Bank ATMs RM1.00 per withdrawal If you are receiving a new YES! Please refer to the card mailer for the simple steps to do so. Select "NETS FLASHPAY/ CASHCARD/EZ-LINK SERVICES", Remove your ATM card which will be ejected from the machine, Press "CONFIRM" to proceed with the transaction, ATM will print receipt after transaction is completed, Your ATM card does not have the chip    OR, You have used your ATM card within the last 12 months, OCBC Contact Centre hotline: 1800 363 3333 (24 hours). Personal details. Does the YES! If none of the CIMB credit cards appeal to you, consider getting a debit card. If you have forgotten your PIN, please visit any of our branches to select a new PIN. If your new ATM card has the same number as the old card: For your convenience, all accounts linked on your current ATM card have been carried over to your new ATM card. Terms and conditions apply. The YES! For your easy reference, please refer to the card mailer to see how you can activate your new ATM chip card. the card for everyday rebates all year round 6% rebates for everyday dining, 5% for petrol, 3% for groceries, 3% for land transport, 3% for online travel and more! ocbc frank debit card. I have multiple accounts linked to my ATM card. Withdraw cash from ATM locally and overseas, Make online and overseas purchases with VISA, Access to OCBC card promotions and discounts. Debit Card no longer comes with the ez-link function. I have more questions on the NETS FlashPay facility. Debit Card, you will require a new PIN with your card. Debit Card's Other Fees. Please visit any OCBC branch for a new replacement ATM card. If you require more help, call us at 1800 363 3333 or send an email to contactus@ocbc.com. NETS (Singapore) Pte Ltd is the operator of NETS FlashPay. The Cardmember Foreign currency charges. RM 8.00 annual fee. I agree to pay OCBC Bank the prevailing card design fee for any card design selected by me whenever I apply for or replace any card and this includes any similar card designs previously selected and paid by me. If the item has not already been found and in the safe hands of customer service personnel, the next course of action would be to immediately cancel all your credit, debit and ATM cards. Can I use the new ATM chip card to withdraw cash overseas? Is OCBC so hard up to collect the annual fee that they even make customers who terminate the card pay for it? While most OCBC debit cards are free, the OCBC Plus! If you do not activate your new ATM card by 31 May 2015, we will cancel it for security purposes. Your old card has been cancelled last year for security purposes. Debit Card, Within the month of receiving your notification letter: I have multiple accounts linked to my ATM card. Rebates are valid with a minimum monthly spend of S$400 anywhere outside of FairPrice, FairPrice On, Warehouse Club and Unity. ocbc frank debit card. The OCBC Great Eastern Platinum Card Rebate Programme enables a Cardmember to earn rebate by using the OCBC Great Eastern Platinum Card in the manner provided in clause 3 below. Instead of swiping your ATM card, the cashier will insert your ATM card into the Point Of Sale terminal to process your payment. Does the new NETS FlashPay ATM card come with Auto Top-Up (ATU) feature? Debit Card comes with the ez-link feature? • Fill up the form provided in the letter and mail it back to OCBC (free postage). What will happen to my accounts? A 1% fee will also be charged if you spend Singapore Dollars overseas. What should I do? Other fees and charges apply.

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